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» 08. Scoring System [Baldrige Excellence Framework 2015-2016]
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Scoring System
The scoring of responses to Baldrige Criteria for Performance Excellence items is based on two evaluation dimensions: process (categories 1–6) and results (category 7).
For additional guidance on this item, see the Category and Item Commentary :
Related Posts: 07. Results [Baldrige Excellence Framework 2015-2016]
Results
The RESULTS category asks about your organization’s PERFORMANCE and improvement in all KEY areas—product and PROCESS RESULTS, CUSTO… Read More 04. Measurement, Analysis, and Knowledge Management [Baldrige Excellence Framework 2015-2016]
Measurement, Analysis, and Knowledge Management
The Measurement, ANALYSIS, and Knowledge Management category asks HOW your organization select… Read More 05. Workforce [Baldrige Excellence Framework 2015-2016]
Workforce
The WORKFORCE category asks HOW your organization assesses WORKFORCE CAPABILITY and CAPACITY needs and builds a WORKFORCE environm… Read More 03. Customers [Baldrige Excellence Framework 2015-2016]
Customers
The CUSTOMERS category asks HOW your organization engages its CUSTOMERS for long-term marketplace success, including HOW your organ… Read More 06. Operations [Baldrige Excellence Framework 2015-2016]
Operations
The Operations category asks HOW your organization designs, manages, improves, and innovates its products and WORK PROCESSES and im… Read More
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