Workforce
The WORKFORCE category asks HOW your organization assesses WORKFORCE CAPABILITY and CAPACITY needs and builds a WORKFORCE environment conducive to HIGH PERFORMANCE. The category also asks HOW your organization engages, manages, and develops your WORKFORCE to utilize its full potential in ALIGNMENT with your organization’s overall business needs.
For additional guidance on this item, see the Category and Item Commentary :
http://www.nist.gov/baldrige/publications/business_nonprofit_criteria.cfm
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